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  1. Additional checks for a Bug

    1. Consider cherry-pick for previous release(s)
    2. Add Jira reference to relevant section in read the docs (RTD) ('Bug Fixes' and possibly 'Security Notes'). The slogan does NOT have to be identical to the Jira, it often could/should be a better  description of the change
    3. Complete an Fault Slip-through Analysis (FSA) and add as a comment in Jira

    4. Agree with Customer the FSA especially if there are any follow-up actions needed BEFORE closing the bug

      Expand
      titleFSA Comment Template

      Fault Slip Through Analysis

      • Bug Category: <choose option>
      • Reason for Slippage: <choose option>
      • Action needed to prevent slippage: <free text>
      • Phase it should have been found in: <choose option>
      • Category of test it should have been found in: <choose option>
      • Description of test it should have been found in: <free text>
      • Link(s) To JIRA improvement record:  <free text>


      Expand
      titleFSA Fields and Options
      1. Bug Category:
        1. 3PP

        2. Critical Vulnerability

        3. Documentation

        4. Functional

        5. High Availability

        6. Install

        7. Logging

        8. Performance

        9. Robustness

        10. Rollback

        11. Scalability

        12. Security

        13. Testware/CI

        14. Upgrade
      2. Reason for Slippage: 
        1. Insufficient test coverage
        2. Intermittent Fault/Timing Issue
        3. Missed impact
        4. Missed in code review
        5. Missed in design analysis
        6. Missed in document review
        7. Missing requirement
        8. Unrealistic Development timeframe
        9. Late requirement: insufficient analysis
        10. Environment
      3. Action needed to prevent slippage: <free text>
      4. Phase it should have been found in: 
        1. Design
        2. Review
        3. Automated (unit) Test
        4. Microservice CI (CIST)
        5. Release
      5. Category of test it should have been found in:
        1. Unit
        2. Integration Test
        3. Performance
      6. Description of test it should have been found in: <free text>
      7. Link(s) To JIRA improvement record: <free text>
        (ensure there are linked JIra's for any follow-up/preventive actions)