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  • Rationale
    • From the service/network operator perspective, the BPMN Monitoring has been realized as a pain point since the Amsterdam release. "Finding right process instance(s) and data for the  service / resource request is tedious and hassle."

    • Camunda is not an OSS vendor, and they don't have any business value to cover the OSS opearator-friendly monitoring.
    • There is Camunda cockpit, but regardless community or enterprise editions, they were designed from a BPMN process management perspective. 

      • They require the user BPMN definition and design knowledge for monitoring.
      • The user needs to know which service invokes which BPMN process definitions and how those process definitions are related to each other.
      • There could be thousands process instances daily, and a top-level process instance can have multiple sub-process instances (call activity instances).
        • It is not easy to find right process instances and data
    • We need more than what Camunda Community/Enterprise editions offer to
      • Facilitate the finding of associated process instances and data 
        • Allow VID, UUI or external application users monitor process workflow process (graphically and text-based) based on their search criteria.
      • Bypassing all the tedious manual search through process definitions and instances
      • Eliminating prerequisite knowledge of process definition relationships for monitoring - learn as you drill down and up
        • Needs drill down and drill up to cover sub-process instances graphically and text-based.
      • Troubleshooting workflows
    • The following diagram depicts the high-level concept. 

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