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General Information
All Calendar Management was moved from Google Calendar to groups.io. Notification.
The calendar function in groups.io has a number of benefits due to its integration with the mailing lists making it a more easily scalable solution by distributing the workload across the community. The TSC, Subcommittees and any projects that have their own dedicated mailing list will utilize the calendar function within that associated list. For meetings that fall into the onap-discuss list, the calendar function within the onap-discuss list will be used.
Effective March 18, 2019:
- All subcommittee Chairs, Vice-Chairs, and Community Coordinators have been granted moderator access to their respective lists and are responsible for the calendar management of any meetings, including the responsibility for any zoom changes that may be required for their meetings.
- PTLs with more than one meeting a week that do not have their own list have been granted moderator access to onap-discuss and are responsible for the ownership of their own meetings, including the responsibility for any zoom changes that may be required for their meetings.
- Additional volunteers have been added as moderators to onap-discuss for the purpose of calendar management.
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Multimedia | ||
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Roles and Responsibilities
- Participant: Any member of the community that wants to attend a meeting
- Meeting Owner: The person that actually runs the meeting
- List Moderator: An individual with the rights to add, delete or modify a groups.io calendar entry for a given mail distribution list.
- Bridge Manager: An individual with the rights to make Zoom updates for a specific bridge
- TPM: Technical Program Manager from the LF
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Creating/updating/deleting the appropriate meeting wiki page
Current Meetings
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You can directly subscribe to the ONAP Calendar to stay in sync with meetings and events.
Note | ||
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The only sure way to ensure that your calendar stays in sync w/ the ONAP community calendar is to subscribe. •DO NOT RELY ON A .ics FILE in any groups.io meeting invite -An ics file creates a static snapshot of the meeting at that point in time |
Method A) Subscribe to all of the Groups.io list calendars you are subscribed to at once
Login to groups.io for any ONAP list
Click the "ONAP" at the top left of the page
Click the "Your Calendar" icon on the left
Scroll to the bottom of the page
Click the "Subscribe to Calendar" button
- copy the url that is generated
- Paste the url using whatever method your calendar reader uses for internet calendar subscriptions
Method B) Subscribe to an individual list's calendar
Login to groups.io for the ONAP list you are interested in
Click the "Your Calendar" icon on the left
Scroll to the bottom of the page
Click the "Subscribe to Calendar" button
- copy the url that is generated
- Paste the url using whatever method your calendar reader uses for internet calendar subscriptions
Method C) From The Wiki
Info | ||
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You need to be logged in to do this. If you see "Log-In" in the upper right hand corner of the wiki window, click it and use your LFID to sign in. |
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How do I convert my time zone to UTC?
Setting your timezone correctly on your computer, in groups.io and on the wiki, should be correctly display meeting times for your local time zone.
If you need just a general conversion chart, try world clock meeting planner
Zoom Bridge Overview
The LF provides 12 Zoom meeting accounts for the ONAP community, onapmeet1 through onapmeet12, (usually just refered to by ONAP#). ONAP1 is a special account reserved to very large meetings. the ONAP12 is the TSC Chair's account to be uses as required. All of the Zoom accounts are administered by the LF team, but usage is ultimately managed by the community. Here are some important things you need to know:
NEVER change the time or day of ANY meeting in groups.io without first confirming the currently assigned Zoom account is available for the newly proposed day/time!!! Who can change a bridge for me?
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Who can change a bridge for me?
The list of bridge managers can be found here
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NOTE: The community provides calendar support on a best-effort basis. It is recommended that you allow minimum of 2 business days lead time to ensure your meeting gets scheduled
--->>>For Calendar support reach out to the individuals listed as "List Moderators" sticky message in groups.io for the appropriate mailing list (e.g. https://lists.onap.org/g/onap-discuss/search?q=list+moderators) and provide them with the info below (and send a cc message to https://lists.onap.org/g/onap-calendar-help):
- Meeting Name
- Day/Date
- Time & Timezone (always UTC now)
- Duration
- Is the meeting Recurring or a One-Off?
- Is a new Bridge or change Required?
- Any other comments you feel are relevant
Note that if you were using a Zoom meeting host previously, you may be changed to a different Zoom meeting host account, to avoid clashes.
Who can change a bridge for me?
It is the meeting owners responsibility to create/update the wiki page under Current Meetings to match the new meeting details.
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Recordings cannot occur unless someone registered as a the Zoom Host account is either physically connected to the meeting using that account or a participant has claimed the Host role
- As a general rule, host privileges are only granted to TSC Members, Sub-Committee officers, PTLs, or Community Coordinators
- You must have a Lastpass account with sharing keys enabled to be granted host privileges
- You must provide the email address associated with your Lastpass account to the Linux Foundation so that we can share access with you
- Recordings must be saved to the host's computer rather NOT TO THE CLOUD unless you are instructed to do otherwise by a member of the LF Staff.
- The host has the responsibility for uploading the recording file to the wiki
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title | Host request |
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By requesting bridge host permissions you agree that you will:
- Not make any configuration changes to the meeting account's Profile or Meeting Settings
- Not use any assigned meeting bridge to start any meeting at a different date or time than the one specifically allocated for that meeting.
- Not log into a different meeting using the same Host account
- Make an announcement if the meeting is being recorded
- Save any recordings to your local computer and NOT TO THE CLOUD
- Only share the hostid with another member of the community in case of emergency and that you will contact support.linuxfoundation.org at the first available opportunity after the meeting has ended so that the hostid can be changed
- Assist the community with setting up new meeting bridges that may be requested
If you agree to these requirements please go here and provide your LastPass information and the ONAP Zoom account you need access to:
https://jira.linuxfoundation.org/servicedesk/customer/portal/2/create/232
Do meetings using private bridge numbers need to be added to the ONAP calendar?
If the meeting is a community meeting, yes absolutely. The meeting should be added to the appropriate calendar for the list used by the project.
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On most groups.io lists any list member can change or cancel a meeting they have set up. A list member cannot cancel or change someone else's meeting however. Every distribution list will have a sticky message in groups.io called "List Moderators" (e.g. https://lists.onap.org/g/onap-discuss/search?q=list+moderators) that contains the names of the individuals that have access to create/change/delete meetings from the groups.io calendar for that distribution list. Calendar Managers will usually only have permissions for one list to help distribute the responsibility in a more equitable manner.
Who can set up a new bridge?
Permissions for bridge management will often be the same as the List Moderators, found the "List Moderators" sticky post in groups.io for each list (e.g. https://lists.onap.org/g/onap-discuss/search?q=list+moderators), but not always. The list of Bridge Managers is here: Bridge Managers List
Which bridge is assigned to a list?
See the "List Moderators" sticky post in groups.io for your list (e.g. https://lists.onap.org/g/onap-discuss/search?q=list+moderators)
To see all go to: Bridge Managers List
What if I want a meeting but there are no Zoom accounts available for that timeslot?
If it is for a reoccurring meeting, you are out of luck. You will need to get your own personal Zoom account.
If it is for a one-off meeting only you may be able to use ONAP1
What do #cal-invite and #cal-cancelled mean?
#cal-invite is a meeting invite
#cal-cancelled is a meeting cancellation
Calendar Manager Section
How do I Create a meeting in groups.io?
If you have not watched the groups.io How-to video please do so.
If a new Zoom bridge is needed, do that first, and then add the meeting to the groups.io calendar, copying the zoom info as appropriate.
- login to groups.io
- go the mailing list that you are a Moderator for
- Click the calendar icon on the left panel
- scroll to the bottom
- Click "Add Event"
Please enter the following data whenever you create a meeting for someone:
- Timezone: Effective March 13, 2019 local timezones are no longer to be used when scheduling an ONAP meeting. All meetings are to be scheduled to UTC ONLY. ALWAYS select "UTC" from the pulldown list. If you don't know how a local timezone maps to UTC, try this link
- Location: This is the Zoom bridge URL. Don't put anything other than the zoom url to this field, otherwise it thinks it is the physical location on a map and you won't be able to click on the link to join the meeting
- Organizer Name: the Meeting Owner
- Organizer Email: Meeting Owner's email address
- Organizer Phone: In this field put in which Zoom account is being used (ONAP4, ONAP10, etc.) rather than a phone number. If a private bridge is being used, put "Priv"
- Event Color: optional, but tey to use the same color as the rest of meetings for that list.
Description: For a reoccurring zoom meeting there is a lot of unnecessary detail when you click "Copy the invitation". Only paste from the actual "Join Zoom Meeting" zoom meeting url onward as shown below.
- RSVP: Don't use - This feature results in unexpected behavior unless EVERYONE on the list makes use of it. This is too hard to enforce in communities as broad and diverse as ours, so just ignore it.
- Reminders: Don't use for an onap-discuss list. Should be set only if requested for a subcommittee list.
- Notifications:
- Send Invite to Group: Use at initial creation only.
- Send notice to Group: Do not use
- Refresh the wiki page
- If a reoccurring meeting ONAP Zoom bridge, add the meeting to the appropriate list under Bridge Managers and update ONAP LF Managed Zoom Bridges
- Send mail to the meeting owner asking them to create a meeting page here: Current Meetings
How do I change a meeting?
Warning | ||
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NEVER change the time or day of ANY meeting in groups.io without first confirming the currently assigned Zoom account is available for the newly proposed day/time!!! If a new Zoom bridge is needed, do that first |
- login to groups.io
- go the mailing list that you are a Moderator for
- Click the calendar icon on the left panel
- Click on the specific event
- Click "Edit Event"
- Make the changes
- Click "Update Event" at the bottom of the page
- Refresh the wiki page
- Send mail to the meeting owner asking them to notify they list of the change and and update their meeting page here if appropriate: Current Meetings
How do I cancel a meeting?
- If an entire reoccurring meeting series is being cancelled, contact the Bridge Manager to delete the series. You can skip this step if only one meeting in the series is being cancelled due to a holiday or something.
- login to groups.io
- go the mailing list that you are a Moderator for
- Click the calendar icon on the left panel
- Click on the specific event
- Click "Edit Event"
- Make the changes
- Click "Delete Event" at the bottom of the page
- Pick the cancellation option from the pop-up and leave "Send Notice To Group" in the pop-up checked.
- Refresh the wiki page
- Send mail to the meeting owner asking them to notify they list of the cancellation and update their meeting page here if appropriate: Current Meetings
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Bridge Manager Section
All Bridge Owner activity assumes that you are logged into the correct Zoom account. Zoom has a great library of how to videos https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials
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You must be a Bridge Manager to create or change a zoom bridge. The list of people with the necessary permissions is here
Note | ||
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DO NOT FOLLOW THE "Google, Outlook or Yahoo" INSTRUCTIONS IN THIS VIDEO! |
It is always a best practice to add the meeting owner's name and email address in the Description field of the Zoom meeting and to also note date of the most recent change
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This functionality has been halted as a policy due to bridge hijacking. In an emergency or to temporarily provide coverage if the host is unavailable. This page contains all of the Host Keys for every bridge. Only Bridge Managers have access privs to that page . You will need the key before you can continue following these instructions:
https://support.zoom.us/hc/en-us/articles/205172555-Host-Key#jbh
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To record you either need to claim the Host Role (simplest) or your need to be logged into Zoom account for the bridge.
Regardless: DO NOT RECORD TO THE CLOUD! Record to your local computer
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Rename the zoom_#.mp4 to match your meeting name and date (example foo-team-2019-01-01.mp4)
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Upload the renamed .mp4 file to the wiki and link it as appropriate.
After you have verified the upload was successful and you can watch the recording from the wiki you can remove the files from you computer.
Note | ||
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If it exists uploading the chat.txt file is often beneficial to the team. BE ADVISED the chat file may contain private chats sent from/to the person recording the meeting. |
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Oh Yeah, DO NOT RECORD TO THE CLOUD!
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A meeting owner has the right to terminate a meeting that is preventing their scheduled meeting from starting. If you have f you have Zoom account privileges you can do it this way:
go to the Meetings tab on the left (if it sin't already there)
Find the offending meeting that has your meeting blocked - The green ball indicates the meeting in progress
Click the "End" button.
Logging in to a Zoom account using LastPass
The very first time:
- open your LastPass account in the browser, and choose open my vault.
- on the left panel select "Sharing Center"
- Select the "Shared ONAP Zoom Community" folder
- Select the bridge you want to use and click launch
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If I have a Zoom Account login am I a Bridge Manager?
The Bridge Manager reflects a role. A Bridge Manager's role is to assist with coordinating the use of a particular Zoom account. If BobbySue is a Bridge Manager for ONAP1 then she will help the community if they need a new bridge set up on ONAP1. BobbySue's permissions are exactly the same as any other community member that can also login to that Zoom account via LastPass.
As a policy, it is expected that you will coordinate with a Bridge Manager to set up or change a meeting bridge even though you have the capability of doing so yourself. Abuse of your permissions may result in your access being revoked.
If you have a Zoom account privs and you would like to assist as a Bridge Manage, simply add your name to the table below.
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Table of Contents | ||
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updated
General Information
The calendar function in groups.io has a number of benefits due to its integration with the mailing lists making it a more easily scalable solution by distributing the workload across the community. The TSC, Subcommittees and any projects that have their own dedicated mailing list will utilize the calendar function within that associated list. For meetings that fall into the onap-discuss list, the calendar function within the onap-discuss list will be used.
All subcommittee Chairs, Vice-Chairs, and PTLs Community Coordinators have been granted moderator access to their respective lists and are responsible for any zoom changes that may be required for their meetings.
Groups.io Training Video Anchor trainingvid trainingvid
trainingvid | |
trainingvid |
Multimedia | ||
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Roles and Responsibilities
- Participant: Any member of the community that wants to attend a meeting
- Meeting Owner: The person that actually owns and runs the meeting
- TPM: Technical Program Manager from the LF
Task | List Members | Meeting Owner | TPM |
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Creating/updating/deleting the appropriate meeting wiki page | |||
Creating/updating/deleting calendar entries for a specific distribution list | |||
Sending the initial notification of the the meeting's creation to the distribution list | |||
Sending any subsequent change notifications or reminders | |||
Validating that the meeting information is correct | |||
Adding users as new ONAP Bridge Managers | |||
Ending shared ONAP Bridge meetings as per the calendar | |||
Keeping personal calendar synced with the distribution list calendar | |||
Creating/updating/deleting a zoom meeting bridge | ONAP1 & F2F events only |
How Do I Subscribe to the ONAP Calendar? Anchor subscribe subscribe
subscribe | |
subscribe |
You can directly subscribe to the ONAP Calendar to stay in sync with meetings and events.
Note | ||
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The only sure way to ensure that your calendar stays in sync w/ the ONAP community calendar is to subscribe. •DO NOT RELY ON A .ics FILE in any groups.io meeting invite -An ics file creates a static snapshot of the meeting at that point in time |
Method A) Subscribe to all of the Groups.io list calendars you are subscribed to at once
Login to groups.io for any ONAP list
Click the "ONAP" at the top left of the page
Click the "Your Calendar" icon on the left
Scroll to the bottom of the page
Click the "Subscribe to Calendar" button
- copy the url that is generated
- Paste the url using whatever method your calendar reader uses for internet calendar subscriptions
Method B) Subscribe to an individual list's calendar
Login to groups.io for the ONAP list you are interested in
Click the "Your Calendar" icon on the left
Scroll to the bottom of the page
Click the "Subscribe to Calendar" button
- copy the url that is generated
- Paste the url using whatever method your calendar reader uses for internet calendar subscriptions
Method C) From The Wiki
Info | ||
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You need to be logged in to do this. If you see "Log-In" in the upper right hand corner of the wiki window, click it and use your LFID to sign in. |
- Go to the Community Meetings & Calendar page
- Scroll down below the calendar itself
- click on the ". . ." next to ONAP Community Meetings and select "Subscribe" from the dropdown.
- Follow the instructions provided
How do I convert my time zone to UTC?
Setting your timezone correctly on your computer, in groups.io and on the wiki, should be correctly display meeting times for your local time zone.
If you need just a general conversion chart, try world clock meeting planner
Zoom Bridge Overview
The LF provides 13 Zoom host accounts for the ONAP community to use. Yes, 13. This is more that any other Project at the whole LF and quadruple the number the next closest LFN Project. There should be no reason that you cannot find an available bridge to host a meeting. The Zoom accounts are onapmeet1 through onapmeet13, but usually just referred to by ONAP#). ONAP1 is generally reserved for the TSC an very large meetings. Although all of the Zoom accounts are administered by the LF team, the usage is ultimately managed by the community. Here are some important things you need to know:
NEVER change the time or day of ANY meeting in groups.io without first confirming the currently assigned Zoom account is available for the newly proposed day/time!!!
- IF YOU ARE A HOST PLEASE LOG OFF OF THAT ZOOM HOST ACCOUNT WHEN YOUR MEETING IS OVER.
- Meeting IDs are good for a specific day and time-slot only
- DO NOT use an assigned meeting bridge to start a meeting at a different date or time
- DO NOT log into a different meeting using the same Host account
- A meeting owner has the right to terminate a meeting that is preventing a meeting currently scheduled in that Zoom account from starting
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How do I get Host/Recording/Zoom Account Privileges?
Anchor | ||||
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Recordings cannot occur unless someone registered as a the Zoom Host account is either physically connected to the meeting using that Zoom account
- As a general rule-of-thumb, host privileges are granted to TSC Members, Sub-Committee officers, PTLs, or Community Coordinators, but any member of the community may request access
- You must have a Lastpass account with sharing keys enabled to be granted host privileges
- You must provide the email address associated with your Lastpass account to the Linux Foundation so that we can share access with you
- Recordings must be saved to the host's computer rather NOT TO THE CLOUD unless you are instructed to do otherwise by a member of the LF Staff.
- The host has the responsibility for uploading the recording file to the wiki
Note | ||
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By requesting bridge host permissions you agree that you will:
If you agree to these requirements please go here and provide your LastPass information and the ONAP Zoom account you need access to: |
Do meetings using private bridge numbers need to be added to the ONAP calendar?
If the meeting is a community meeting, yes absolutely. The meeting should be added to the appropriate calendar for the list used by the project.
Who can set up a meeting on the list calendar?
Anchor | ||||
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On most groups.io lists any list member can change or cancel a meeting they have set up themselves. A list member cannot cancel or change someone else's meeting however. Every distribution list will have a sticky message in groups.io called "List Moderators" (e.g. https://lists.onap.org/g/onap-discuss/search?q=list+moderators) that contains the names of the individuals that have access to delete meetings from the groups.io calendar for that distribution list. Calendar Managers will usually only have permissions for one list to help distribute the responsibility in a more equitable manner.
How do I find the default Zoom Account assigned to a particular list?
See the "List Moderators" sticky post in groups.io for your list (e.g. https://lists.onap.org/g/onap-discuss/search?q=list+moderators)
What do #cal-invite and #cal-cancelled mean?
#cal-invite is a meeting invite
#cal-cancelled is a meeting cancellation
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Calendar Management Section
How do I Create a meeting in groups.io?
If you have not watched the groups.io How-to video please do so.
If a new Zoom bridge is needed, do that first, and then add the meeting to the groups.io calendar, copying the zoom info as appropriate. - Don't use the zoom integration in either Groups.io or Zoom as it does not support our usage model.
- login to groups.io
- go the mailing list that you are a Moderator for
- Click the calendar icon on the left panel
- scroll to the bottom
- Click "Add Event"
Please enter the following data whenever you create a meeting for someone:
- Timezone: Effective March 13, 2019 UTC is the only timezone to be used when scheduling an ONAP meeting. All meetings are to be scheduled to UTC ONLY. ALWAYS select "UTC" from the pulldown list and not a localized timezone. If you don't know how a local timezone maps to UTC, try this link
- Location: This is the Zoom bridge URL with the embedded passcode. Don't put anything other than the zoom url to this field, otherwise it thinks it is the physical location on a map and you won't be able to click on the link to join the meeting
- Organizer Name: the Meeting Owner
- Organizer Email: Meeting Owner's email address
- Organizer Phone: In this field put in which Zoom account is being used (ONAP4, ONAP10, etc.) rather than a phone number. If anything other than an ONAP bridge is being used, enter "N/A"
- Event Color: optional, but tey to use the same color as the rest of meetings for that list.
Description: For a reoccurring zoom meeting there is a lot of unnecessary detail when you click "Copy the invitation". Only paste from the actual "Join Zoom Meeting" zoom meeting url onward as shown below.
- RSVP: Don't use - This feature results in unexpected behavior unless EVERYONE on the list has agreed to make use of it. Since this is too hard to enforce in communities as broad and diverse as ours, we recommend just ignoring it.
- Reminders: Don't use for an onap-discuss list. OK for anything else.
- Notifications:
- Send Invite to Group: Use at initial creation only.
- Send notice to Group: Do not use at creation time.
- Refresh the wiki page (pending calendar survey https://lists.onap.org/g/onap-discuss/message/22151 )
- Create a new meeting landing page here: Current Meetings
How do I change a meeting?
Warning | ||
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NEVER change the time or day of ANY meeting in groups.io without first confirming the currently assigned Zoom account is available for the newly proposed day/time!!! |
- login to groups.io
- go the mailing list that you are a Moderator for
- Click the calendar icon on the left panel
- Click on the specific event
- Click "Edit Event"
- Make the changes
- Click "Update Event" + send notice at the bottom of the page
- Refresh the wiki page (pending calendar survey https://lists.onap.org/g/onap-discuss/message/22151 )
- Update the meeting page here if appropriate: Current Meetings
How do I cancel a meeting?
- If an entire reoccurring meeting series is being cancelled, contact the Bridge Manager to delete the series. You can skip this step if only one meeting in the series is being cancelled due to a holiday or something.
- login to groups.io
- go the mailing list that you are a Moderator for
- Click the calendar icon on the left panel
- Click on the specific event
- Click "Edit Event"
- Make the changes
- Click "Delete Event" at the bottom of the page
- Pick the cancellation option from the pop-up and leave "Send Notice To Group" in the pop-up checked.
- Refresh the wiki page (pending calendar survey https://lists.onap.org/g/onap-discuss/message/22151 )
- Update the meeting page here if appropriate: Current Meetings
How do I refresh the wiki page? Anchor update-wiki update-wiki
update-wiki | |
update-wiki |
- On the wiki go to Community Meetings & Calendar
- scroll to the bottom of the page
- Mouse over the mailing list for the meeting you just set up and click on the 3 dots
- scroll down and click "Refresh". This will force the wiki subscription to update.
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Bridge Management Section
All Bridge Owner activity assumes that you are logged into the correct Zoom account. Zoom has a great library of how to videos https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials
How do I set up or change a Zoom bridge? Anchor new-zoom new-zoom
new-zoom | |
new-zoom |
You must be a Bridge Manager to create or change a zoom bridge. The list of people with the necessary permissions is here
Note | ||
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| ||
DO NOT FOLLOW THE "Google, Outlook or Yahoo" INSTRUCTIONS IN THIS VIDEO! It does not support our usage model. |
It is always a best practice to add the meeting owner's name and email address in the Description field of the Zoom meeting and to also note date of the most recent change
How do I record a meeting?
Anchor | ||||
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To record you need to be logged into Zoom account for the bridge. DO NOT RECORD TO THE CLOUD unless specifically instructed to do so by an LF staff member! Record to your local computer
- After the meeting has started click the "Record" button located at the bottom of the Zoom window OR if someone is screen sharing the recording option will be found under the "More" section of the Zoom menu bar
- Select "Record to this Computer" DO NOT RECORD TO THE CLOUD!
- In case it wasn't clear: DO NOT RECORD TO THE CLOUD!
- You can pause and resume if necessary and the recording will be saved as a contiguous stream.
- Stop the recording when you are finished. It will be saved when the meeting is officially ended.
Rename the zoom_#.mp4 to match your meeting name and date (example foo-team-2019-01-01.mp4)
Upload the renamed .mp4 file to the wiki and link it as appropriate. DO NOT upload any "audio_only" or "playback" files.
After you have verified the upload was successful and you can watch the recording from the wiki you can remove the files from your computer.
Oh Yeah, DO NOT RECORD TO THE CLOUD!
How do I kill an "In Progress" meeting?
Anchor | ||||
---|---|---|---|---|
|
A meeting owner has the right to terminate a meeting that is preventing their scheduled meeting from starting.
go to the Meetings tab on the left (if it sin't already there)
Find the offending meeting that has your meeting blocked - The green ball indicates the meeting in progress
Click the "End" button.
Logging in to a Zoom account using LastPass
The very first time:
- open your LastPass account in the browser, and choose open my vault.
- on the left panel select "Sharing Center"
- Select the "Shared ONAP Zoom Community" folder
- Select the bridge you want to use and click launch
Every other time: Anchor login login
- Go to http://www.zoom.us/
- Click on the laspass icon in the username field (if it isn't already populated)
- select the account corresponding to the meeting you want to record and log in using it:
- Logout when you are done.
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Trouble Shooting
Google calendar subscription isn't updating
Google calendar is notorious for long update delays of up to 12 hours or more for subscribed calendars and you cannot force it to update. If the wiki calendar has been refreshed and the meeting in question matches what you see in groups.io, the calendars and you cannot force it to update. The only way to force g-cal to update is to actually remove the calendar and re-subscribe. Yes, as a solution that sucks and besides being a sucky solution, even that may not help.
All the meeting times displayed on the wiki are wrong
(pending calendar survey https://lists.onap.org/g/onap-discuss/message/22151 )
As an anonymous user the wiki will display times in UTC. Make sure that A) you are logged into the wiki and B) that you have set your timezone in your profile.
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The default is UTC. Make sure you have set the timezone in your account profile.
Zoom Bridge: The meeting host is attending another meeting
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If you have Zoom Host privileges you have the right to terminate a meeting that is preventing your scheduled meeting from starting. If not you can try contacting one of the Bridge Managers and request assistance.
I still need help!
- Ask the "List Moderators" (e.g. https://lists.onap.org/g/onap-discuss/search?q=list+moderators)
- Send a cc message to https://lists.onap.org/g/onap-calendar-help
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